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Home/Legislation, standards and supervision

Legislation, standards and supervision

The foundation beneath the benchmark

The statutory key figures for implementation costs, the framework that came about through self-regulation, and what the supervisory authority says about it.

Legislation as foundation

Statutory key figures and self-regulation

Legislation

The legislation on the key figures to be reported for implementation costs has remained unchanged under the Wtp. It reads as follows:

  • Pension funds must report the total costs of asset management in euros and as a percentage of average assets under management. The same applies to transaction costs.
  • As regards pension administration costs, the costs must be reported in euros per member and as a total in euros. The number of members is the sum of active members and pensioners.

For the explanation of implementation costs, the AFM refers to the Recommendations on Implementation Costs established through self-regulation. This explanation enables members to assess costs in context. In other words: what do I get back for these costs, taking account of policy decisions? Consider, for example, returns and service.

Recommendations on Implementation Costs

It is important that benchmarking is carried out on the basis of uniformly calculated statutory key figures as set out in the Recommendations on Implementation Costs: the applicable framework for pension funds for reporting implementation costs, established through self-regulation by the committee on reporting and implementation costs of the Pensioenfederatie, with Anne Laning and Eric Veldpaus as important co-authors.

The draft version was coordinated with, among others, pension funds, asset managers, pension administration organisations, accountants and the supervisory authorities DNB and AFM. The aim was to establish that the requested data can be delivered and verified by the auditing accountants. It is important that supervisory authorities also endorse this.

“I do not see the Recommendations on Implementation Costs as a purely technical compliance issue, but also as a governance and accountability issue, in which compliance certainly plays an important role. Precisely in the case of self-regulation and open norms, it is about keeping the board focused on the underlying rationale of transparency, and not merely on formal compliance. In addition, disputes about costs can give rise to legal risks.”

“In view of the Wtp, this issue is becoming more urgent. The introduction of cohorts and possible cost differences within a single fund increases the risk of questions, complaints and disputes. Timely, clear and explainable communication is essential in this, but also complex.”

Bianca van der Goes Certified pension lawyer, Sprenkels · translated from Dutch

Recommendations on Implementation Costs

The Pensioenfederatie's framework for reporting implementation costs, revised version 2016. The document is available in Dutch.

Download the Recommendations View the 22 bold-typed recommendations
Appendix

The 22 bold-typed recommendations

All bold-typed recommendations fall under the ‘comply or explain’ principle, unless legislation and regulation prescribe a recommendation as mandatory — such as the three key figures that must be reported. If a pension fund chooses to deviate from a recommendation, it includes an explanation of the reason for the deviation in its annual report.

View all 22 bold-typed recommendations
  1. The key figure for asset management costs is presented as a percentage with two decimal places.
  2. Also consider these costs in relation to:
    • the chosen investment policy and the associated benchmark costs — benchmarking indicates what the costs for the pension fund would have been if the investment portfolio, with the chosen allocation across the various asset categories, had been managed at the average costs of the universe. This information allows the board to assess the fund's cost level;
    • the return over a longer period, also in relation to the associated benchmark return.
  3. The key figure for transaction costs is presented as a percentage with two decimal places.
  4. Information on the level of implementation costs is accompanied by information on the relevant policy choices.
  5. Members must have access to high-level information about implementation costs.
  6. The nature of the service delivery leads to cost differences. The pension fund explains this in its board report.
  7. When making costs transparent, costs are not netted against income. One of the fundamental principles is that costs are reported separately.
  8. If a pension fund invests through investment funds, the asset management costs and transaction costs of those investment funds are included in the total costs.
  9. Income and costs are allocated to the period to which they relate, whereby costs are appropriately recognised in the same period as the related income.
  10. One-off costs are included in the calculation of costs.
  11. One-off costs are explained in the board report.
  12. Pension funds report costs transparently in accordance with these Recommendations, including an explanation of the accounting principles applied. Where insight into costs is not yet complete, or not yet possible because of existing contractual provisions for example, an estimate of the costs together with an explanation is included in the report.
  13. Cost-increasing taxes are included as costs in the category on which those taxes fall; thus VAT on asset management costs as asset management costs, and so on.
  14. Taxes on returns are not counted as costs, because these are not cost-increasing levies.
  15. All costs are presented in euros.
  16. All costs are included when determining pension administration costs. If a material part of the pension administration costs is permanently not borne by the pension fund because it is borne by the employer(s), these costs are nevertheless included in determining pension administration costs, in order to promote comparability with other pension funds. Where these costs are not included and are material for insight into the costs, they are explained separately in the annual report.
  17. Pension funds themselves allocate general costs to pension administration and asset management costs and substantiate this estimate. The substantiation of the estimate is explained in the annual report.
  18. Pension administration costs are divided by the number of active members and pensioners.
  19. The numbers of active members and pensioners that together form the total in the denominator are equal to the data reported to DNB in annual return J701. By aligning with DNB's definition, double counting is avoided as far as possible.
  20. Applying the look-through principle means that all asset management costs at all levels must be made transparent.
  21. In the case of a direct investment listed on an exchange, management costs are integrated into the market price. Because they are inextricably linked to the profit and loss account of the listed entity, these costs are not designated as asset management costs and are not included.
  22. Average assets under management (AuM) are calculated on the basis of month-end positions: average assets under management = (0.5 × Dec + Jan + Feb + … + 0.5 × Dec) / 12.
AFM reports on cost transparency

AFM investigations into cost transparency at pension funds

The Dutch Authority for the Financial Markets (AFM) has long paid attention to the transparency and accountability of implementation costs at pension funds. In a series of investigations the AFM examined the way in which pension funds report and explain their costs.

Following the 2011 cost investigation, the Pensioenfederatie established the Recommendations on Implementation Costs through self-regulation within the pension sector. This self-regulation was accepted at the time by minister Henk Kamp, on the condition that compliance would be tested periodically by the AFM. Self-regulation does not mean that compliance is optional: with the Recommendations the sector imposed a set of standards on itself, which pension funds are expected to meet.

The most important AFM investigations are listed chronologically below. The 2021 investigation is highlighted separately, because it addresses not only the reporting of costs, but explicitly also the accountability, context and comparison of costs.

The development of AFM supervision of cost transparency

AFM · investigation 2011 Kosten pensioenfondsen verdienen meer aandacht Dutch Authority for the Financial Markets · 30 April 2011

In 2011 the AFM turned its attention to the transparency of pension funds’ implementation costs. The investigation was an important moment in the development towards greater insight into, and accountability for, the costs of pension administration.

View the AFM investigation
AFM · investigation 2014 Asset management costs and transaction costs Dutch Authority for the Financial Markets · 1 July 2014

The AFM examined the way in which pension funds reported on asset management costs and transaction costs in their annual reports.

View the AFM investigation
AFM · investigation 2015 Asset management and transaction costs in view Dutch Authority for the Financial Markets · 8 May 2015

In a follow-up investigation the AFM again focused on the transparency and reporting of asset management and transaction costs by pension funds.

View the AFM investigation

Highlighted · 2021 investigation

From reporting costs to accounting for costs

In 2021 the AFM investigated cost transparency across virtually the entire Dutch pension sector. For this purpose 166 annual reports were examined.

The AFM found not only shortcomings in the reporting of implementation costs, but also that costs were still insufficiently related to the factors that can explain the level of those costs.

Only a limited number of pension funds, for instance, linked pension administration costs to service level or complexity. The relationship between asset management costs, risk and return was also still insufficiently explained.

In its investigation the AFM also assessed the extent to which pension funds followed up, in their annual reports, on the recommendations of the AFM and the Pensioenfederatie.

AFM · investigation 2021 Meer aandacht nodig voor de verantwoording van kosten door pensioenfondsen Dutch Authority for the Financial Markets · 1 April 2021

Investigation into cost transparency and accountability in 166 annual reports of pension funds.

View the 2021 AFM investigation

Costs in the right perspective

For a sound assessment of implementation costs, the level of those costs is not the only relevant factor. The context in which the costs are incurred matters as well. Differences in costs between pension funds may, for example, be related to differences in scale, complexity, service level, population, investment policy, risk and targeted return.

Not only the question

“How high are our costs compared with those of other pension funds?”

But above all

“Are our costs appropriate to our policy choices, and what do we get in return for them?”


Political follow-up

Parliamentary questions on cost transparency

The findings of the AFM also drew political attention to the cost transparency of pension funds.

Following the 2021 investigation, questions were put to the House of Representatives. The answers underlined the importance of cost transparency. Transparency must enable stakeholders to form an opinion on the relationship between return, risk and costs, and on the relationship between costs and benefits. In this way the importance of sound reporting, explanation and accountability of implementation costs was underlined at political level as well.

What does this mean according to IBI?

The successive AFM investigations show that cost transparency goes further than correctly reporting cost figures.

For a pension fund board, what ultimately matters most is being able to assess and explain why costs are higher or lower, and whether they fit the policy choices made and the performance delivered.

Sound benchmarking provides an objective frame of reference for this. Costs are then not simply compared with one another, but assessed in conjunction with the factors that can explain differences between pension funds.

Benchmarking thus becomes not a ranking, but an instrument for governance assessment and accountability.

Pensioenfederatie member mailing

Which characteristics explain the costs?

Since 2019 the Pensioenfederatie has sent its members an annual mailing at the end of each year. In it, the Pensioenfederatie emphasises that costs must be viewed in context, and explicitly names the following characteristics.

Pension administration costs

  • The various service levels
  • The number of schemes and their complexity
  • The volume of value transfers
  • The communication strategy

Asset management costs

  • The chosen investment mix
  • The benchmark costs
  • The return over a longer period
  • The benchmark return

These characteristics form the basis of the IBI indices. See how we translate them into radar charts.

Debate in the House of Representatives and responses from IBI

The findings of the investigation were discussed in the House of Representatives on 9 November 2021. Below is an overview from 2021 up to and including that debate, together with a short summary of how the Recommendations on Implementation Costs came about.

Overview Transparantie uitvoeringskosten sinds 2011 Eric Veldpaus · June 2025
IBI response Reactie op het rapport van AFM d.d. 1 april 2021 “Meer aandacht nodig voor de verantwoording van kosten door pensioenfondsen” Eric Veldpaus · 2 April 2021

Questions about cost transparency?

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